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How to request clearance?
Tahima Begum avatar
Written by Tahima Begum
Updated over 2 months ago

Once you've set up a usage, you can go ahead and start requesting clearance for content. We recommend doing this as early as possible to get a head start and to also have backup shots in mind. In addition, content from the creator community has a higher chance of clearing!

  • Login to catchandrelease.com [and, if applicable, ensure you are in your Team].

    • To check if you are in the correct Team, Go to Workspace. You should see <team name> in the upper left. if you see "Your Workspace," use the dropdown arrow to switch to the correct Team.

  • Go to your Collection and hover over the shot(s) you want to move into clearance -- click the "Request Use" button.

  • You may also be prompted to Add/select a timecode telling us which portion of the video you want to use. Noting the timecode helps keep license costs down and speeds up clearance time!

  • Repeat these steps for any additional shots you want to move into clearance. Once complete, all your selects should be in your cart

  • Go to your cart and checkout like a normal online checkout. The fee will say $250/shot [or $0/shot if from our Creator Community]

    • Set a Clearance Priority to indicate how you'd like us to prioritize work on shots in your usage, free of charge. We will still work to clear all shots in clearance, regardless of priority.

Your will receive email updates and you can also view progress in your account in the shots table or the content itself in it's collection.

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